Bringing the conversation to a platform that you are most comfortable with – your phone.

A quick and secure way to contact ALLIANCE. Gone are the days of chatting with an automated system.

Worried about having confidential conversations over text? No problem.

We have two options for you:

  • Secure Chat: You can request that an ALLIANCE representative send you a secure link where your messages will be encrypted. You can send personal messages and know that the conversation is completly confidential. 
  • Video Messaging: If you prefer face-to-face but don't want to come in, you can request to talk to one of our representatives through video chat. This is another way to have a confidential conversation with a more personal feel. 

Types of questions you can ask:

  • What type of loans does ALLIANCE offer?

  • Does it make sense to refinance my mortgage?

  • What is my routing number?

  • How do I make a payment online?

  • What is Performance Checking?

  • Where can I download the mobile app?

  • What time do the branches close?

The possibilities are endless! Since you are texting directly with an ALLIANCE team member, you can ask ANYTHING relating to your banking needs. Browsing through our website and have a question? We’ve got you covered.


Monday - Friday: 7:30 a.m. to 6 p.m.

Saturday: 8 a.m. to 1 p.m.

Have a question but don't want to text us?

Please fill out all the fields below and submit to be contacted by an ALLIANCE Credit Union representative.