CONTACT US
The lines are open
Mailing Address:
P.O. Box 64970 Lubbock, TX 79464
Responsiveness is important.
Let us know what’s on your mind & we’ll take action.
CALL US!
Monday – Friday: 7:30 a.m. to 6 p.m.
TEXT US!
Monday – Friday: 7:30 a.m. to 6 p.m.
Saturday: 8:00 a.m. to 1:00 p.m.
The security and privacy of your information is important to us. When communicating with us via e-mail please do not send any information that is considered confidential or sensitive in nature. If you need to communicate any personal information (account numbers, social security number, etc.) please feel free to contact a Member Service Representative at 806.798.5554 or toll-free at 1.800.687.4328.
Find a Location
near you!
Main Branch
Contact
Main Branch
6219 Spur 327
Lubbock, TX 79424
Phone: 1.800.687.4328 FAX: 806.776.0998
Lobby & Drive-Up Hours
Lobby Hours
Monday – Friday: 8:30 a.m. to 5:30 p.m.
Saturday: 8 a.m. to 1 p.m.
ALLIANCE Express ITM Drive-Thru Open 24/7, 365
ALLIANCE Express Hours – Live Teller
Monday – Friday: 7:30 a.m. to 6 p.m.
Saturday: 8 a.m. to 1 p.m.
Contact Center Hours
Monday – Friday: 7:30 a.m. to 6 p.m.
Saturday: 8 a.m. to 1 p.m.
Lubbock Quaker Branch
Contact
Quaker Branch
8401 Quaker Ave
Lubbock, TX 79424
Phone: 1.800.687.4328 FAX: 806.776.0999
Lobby & Drive-Up Hours
Lobby Hours
Monday – Friday: 8:30 a.m. to 5:30 p.m.
ALLIANCE Express ITM Drive-Thru Open 24/7, 365
ALLIANCE Express Hours – Live Teller
Monday – Friday: 7:30 a.m. to 6 p.m.
Saturday: 8 a.m. to 1 p.m.
Contact Center Hours
Monday – Friday: 7:30 a.m. to 6 p.m.
Saturday: 8 a.m. to 1 p.m.
Lubbock South Branch
Contact
South Branch
2404 82nd St.
Lubbock, TX 79423
Phone: 1.800.687.4328 FAX: 806.776.0998
Lobby & Drive-Up Hours
Lobby Hours
Monday – Friday: 8:30 a.m. to 5:30 p.m.
ALLIANCE Express ITM Drive-Thru Open 24/7, 365
ALLIANCE Express Hours – Live Teller
Monday – Friday: 7:30 a.m. to 6 p.m.
Saturday: 8 a.m. to 1 p.m.
Contact Center Hours
Monday – Friday: 7:30 a.m. to 6 p.m.
Saturday: 8 a.m. to 1 p.m.
Lubbock Central Branch
Contact
Central Branch
2224 34th St.
Lubbock, TX 79411
Phone: 1.800.687.4328 FAX: 806.776.0998
Lobby & Drive-Up Hours
Lobby Hours
Monday – Friday: 8:30 a.m. to 5:30 p.m.
ALLIANCE Express ITM Drive-Thru Open 24/7, 365
ALLIANCE Express Hours – Live Teller
Monday – Friday: 7:30 a.m. to 6 p.m.
Saturday: 8 a.m. to 1 p.m.
Contact Center Hours
Monday – Friday: 7:30 a.m. to 6 p.m.
Saturday: 8 a.m. to 1 p.m.
Lubbock Medical Branch
Contact
Medical Branch
3802 24th St.
Lubbock, TX 79410
Phone: 1.800.687.4328 FAX: 806.776.0998
Lobby & Drive-Up Hours
Lobby Hours
Monday – Friday: 8:30 a.m. to 5:30 p.m.
ALLIANCE Express ITM Drive-Thru Open 24/7, 365
ALLIANCE Express Hours – Live Teller
Monday – Friday: 7:30 a.m. to 6 p.m.
Saturday: 8 a.m. to 1 p.m.
Contact Center Hours
Monday – Friday: 7:30 a.m. to 6 p.m.
Saturday: 8 a.m. to 1 p.m.
Lubbock NorthWest Branch
Contact
Northwest Branch
1008 Frankford Ave.
Lubbock, TX 79416
Phone: 1.800.687.4328 FAX: 806.776.0998
Lobby & Drive-Up Hours
Lobby Hours
Monday – Friday: 8:30 a.m. to 5:30 p.m.
ALLIANCE Express ITM Drive-Thru Open 24/7, 365
ALLIANCE Express Hours – Live Teller
Monday – Friday: 7:30 a.m. to 6 p.m.
Saturday: 8 a.m. to 1 p.m.
Contact Center Hours
Monday – Friday: 7:30 a.m. to 6 p.m.
Saturday: 8 a.m. to 1 p.m.
Lubbock SouthWest Branch
Contact
Southwest Branch
6716 82nd St.
Lubbock, TX 79424
Phone: 1.800.687.4328 FAX: 806.776.0998
Lobby & Drive-Up Hours
Lobby Hours
Monday – Friday: 8:30 a.m. to 5:30 p.m.
ALLIANCE Express ITM Drive-Thru Open 24/7, 365
ALLIANCE Express Hours – Live Teller
Monday – Friday: 7:30 a.m. to 6 p.m.
Saturday: 8 a.m. to 1 p.m.
Contact Center Hours
Monday – Friday: 7:30 a.m. to 6 p.m.
Saturday: 8 a.m. to 1 p.m.
Lubbock South Indiana Branch
Contact
South Indiana Branch
12812 Indiana Avenue
Lubbock, TX 79423
Phone: 1.800.687.4328 FAX: 806.776.0998
Lobby & Drive-Up Hours
Lobby Hours
Monday – Friday: 8:30 a.m. to 5:30 p.m.
Saturday: 8 a.m. to 1 p.m.
ALLIANCE Express ITM Drive-Thru Open 24/7, 365
ALLIANCE Express Hours – Live Teller
Monday – Friday: 7:30 a.m. to 6 p.m.
Saturday: 8 a.m. to 1 p.m.
Contact Center Hours
Monday – Friday: 7:30 a.m. to 6 p.m.
Saturday: 8 a.m. to 1 p.m.
New Home ITM
Contact
New Home
102 E Broadway
New Home, TX 79383
Phone: 1.800.687.4328
Drive-Up Hours
ALLIANCE Express ITM Drive-Thru Open 24/7, 365
ALLIANCE Express Hours – Live Teller
Monday – Friday: 7:30 a.m. to 6 p.m.
Saturday: 8 a.m. to 1 p.m.
Contact Center Hours
Monday – Friday: 7:30 a.m. to 6 p.m.
Saturday: 8 a.m. to 1 p.m.
Big Spring Branch
Contact
Big Spring
2002 Birdwell Ln
Big Spring, TX 79720
Phone: 1.800.687.4328
Lobby & Drive-Up Hours
Lobby Hours
Monday – Friday: 8:30 a.m. to 5:30 p.m.
ALLIANCE Express ITM Drive-Thru Open 24/7, 365
ALLIANCE Express Hours – Live Teller
Monday – Friday: 7:30 a.m. to 6 p.m.
Saturday: 8 a.m. to 1 p.m.
Contact Center Hours
Monday – Friday: 7:30 a.m. to 6 p.m.
Saturday: 8 a.m. to 1 p.m.
Amarillo Branch
Contact
Amarillo
9404 Hillside Rd. Unit 101
Amarillo, TX 79119
Phone: 1.800.687.4328
Lobby & Drive-Up Hours
Lobby Hours
Monday – Friday: 8:30 a.m. to 5:30 p.m.
Saturday: 8 a.m. to 1 p.m.
Contact Center Hours
Monday – Friday: 7:30 a.m. to 6 p.m.
Saturday: 8 a.m. to 1 p.m.
San Antonio UTSA Boulevard Branch
Contact
UTSA Boulevard
5500 UTSA Boulevard
San Antonio, TX 78249
Phone: 1.800.687.4328
Lobby & Drive-Up Hours
Lobby Hours
Monday – Friday: 8:30 a.m. to 5:30 p.m.
Saturday: 8 a.m. to 1 p.m.
Contact Center Hours
Monday – Friday: 7:30 a.m. to 6 p.m.
Saturday: 8 a.m. to 1 p.m.
Boerne Branch
Contact
Boerne Branch
1440 South Main
Boerne, TX 78006
Phone: 1.800.687.4328
Lobby & Drive-Up Hours
Lobby Hours
Monday – Friday: 8:30 a.m. to 5:30 p.m.
Contact Center Hours
Monday – Friday: 7:30 a.m. to 6 p.m.
Saturday: 8 a.m. to 1 p.m.
San Antonio Braun Branch
Contact
San Antonio Braun Branch
10023 West Loop 1604 North
San Antonio, TX 78254
Phone: 1.800.687.4328
Lobby & Drive-Up Hours
Lobby Hours
Monday – Friday: 8:30 a.m. to 5:30 p.m.
Contact Center Hours
Monday – Friday: 7:30 a.m. to 6 p.m.
Saturday: 8 a.m. to 1 p.m.
San Antonio Medical Branch
Contact
San Antonio Medical Branch
7318 Louis Pasteur
San Antonio, TX 78229
Phone: 1.800.687.4328
Lobby & Drive-Up Hours
Lobby Hours
Monday – Friday: 8:30 a.m. to 5:30 p.m.
Contact Center Hours
Monday – Friday: 7:30 a.m. to 6 p.m.
Saturday: 8 a.m. to 1 p.m.
Fort Worth Polaris Branch
Contact
Fort Worth Polaris Branch
2595 Polaris Drive
Fort Worth, TX 76137
Phone: 1.800.687.4328
Lobby & Drive-Up Hours
Lobby Hours
Monday – Friday: 8:30 a.m. to 5:30 p.m.
Saturday: 8 a.m. to 1 p.m.
Contact Center Hours
Monday – Friday: 7:30 a.m. to 6 p.m.
Saturday: 8 a.m. to 1 p.m.
Fort Worth Golden Triangle Branch
Contact
Fort Worth Golden Triangle Branch
5120 Golden Triangle Boulevard
Fort Worth, TX 76244
Phone: 1.800.687.4328
Lobby & Drive-Up Hours
Lobby Hours
Monday – Friday: 8:30 a.m. to 5:30 p.m.
Contact Center Hours
Monday – Friday: 7:30 a.m. to 6 p.m.
Saturday: 8 a.m. to 1 p.m.
