COMPLAINT NOTICE

If you have a problem with the services provided by this credit union, please contact us at:

ALLIANCE Credit Union

6219 Spur 327

Lubbock, TX 79424

806.798.5554 or  complaints@alliancecutx.com

The credit union is incorporated under the laws of the State of Texas and under state law is subject to regulatory oversight by the Texas Credit Union Department. If any dispute is not resolved to your satisfaction, you may also file a complaint against the credit union by contacting the Texas Credit Union Department through one of the means indicated below:

Telephone Number:  512.837.9236

Facsimile Number:  512.832.0278

Email: complaints@cud.texas.gov

Website: www.cud.texas.gov

In Person or U.S. Mail: 914 East Anderson Lane, Austin, Texas 78752-1699

The security and privacy of your information is important to us. When communicating with us via e-mail please do not send any information that is considered confidential or sensitive in nature. If you need to communicate any personal information (account numbers, social security number, etc.) please feel free to contact a customer service representative at 806.798.5554 or at our toll-free number 1.800.687.4328. Thank you.